Terms of service
Terms & Conditions
These Terms and Conditions (hereinafter referred to as the "T&C") govern all contracts between MMC Consulting GmbH (hereinafter referred to as the "Seller") and its customers (hereinafter referred to as the "Customer").
1. Preamble
MMC Consulting GmbH operates an online store on the website www.sqr.coffee, offering coffee and coffee brewing accessories. These Terms and Conditions govern the contractual relationship between the Seller and the Customer and form the basis of every order.
2. Scope of Application
2.1. These Terms and Conditions apply to all contracts between the Seller and users of the website. By using the online store, particularly by clicking the consent button, the Customer accepts these Terms and Conditions.
2.2. Any deviating or conflicting terms and conditions of the Customer shall only apply if expressly accepted by the Seller in writing.
2.3. The Seller reserves the right to amend these Terms and Conditions at any time. The current version is available on the website.
2.4. Use of the online store is permitted only to legally competent adults and natural persons. The Customer guarantees that all personal information provided is accurate and truthful. The Seller reserves the right to reject orders or suspend customer accounts in the event of false information or suspected misuse.
2.5. The Seller does not guarantee uninterrupted availability or error-free operation of the online store. Maintenance work or technical issues may result in temporary restrictions.
3. Conclusion of Contract
3.1. The presentation of products in the online store does not constitute a legally binding offer but rather an invitation for the Customer to submit an offer.
3.2. By clicking the order button, the Customer submits a binding offer to purchase the goods contained in the shopping cart. The contract is concluded when the Seller accepts the order by sending an order confirmation or by delivering the goods.
3.3. The Seller reserves the right to reject orders without stating reasons.
4. Prices and Payment Terms
4.1. All prices are stated in Euro and include applicable VAT. Shipping costs are charged separately and displayed during the ordering process.
4.2. The Customer may choose from the available payment methods. The Seller reserves the right to exclude certain payment methods.
4.3. Invoices are due immediately upon receipt. After the payment deadline has expired, the Customer shall be in default without further notice and shall owe statutory default interest.
4.4. A reminder fee of €10 may be charged for each payment reminder after default has occurred. The Seller reserves the right to charge additional collection fees.
5. Delivery and Shipping
5.1. Delivery shall be made to the address provided by the Customer. The Customer is responsible for ensuring that the delivery information is correct.
5.2. The Seller is entitled to make partial deliveries. Shipping costs may vary depending on the destination country.
5.3. If delivery fails due to incorrect address details or the Customer's absence, the Customer shall bear any resulting additional costs.
5.4. The Customer is obliged to report any obvious transport damage directly to the carrier and inform the Seller without delay. Failure to do so may affect the Customer's ability to assert claims.
6. Right of Withdrawal and Returns
6.1. Consumers are entitled to a statutory right of withdrawal of 14 days. The withdrawal period begins upon receipt of the goods.
6.2. To exercise the right of withdrawal, the Customer must submit a withdrawal notice within the statutory period. This can be done using the online form "Withdraw from Contract", by email, or in writing. The goods must be returned within 14 days after the withdrawal notice has been submitted. The Customer bears the direct costs of returning the goods.
6.3. The right of withdrawal does not apply to:
- Goods that are made to customer specifications or clearly tailored to personal needs.
- Goods that are liable to deteriorate or expire rapidly.
- Sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
6.4. The Customer is only liable for any diminished value of the goods if such loss in value results from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
7. Retention of Title
7.1. The goods remain the property of the Seller until full payment has been received.
7.2. Resale, pledging, or any other encumbrance of the goods is not permitted until full payment has been made.
8. Warranty and Liability
8.1. The statutory warranty period is 24 months for consumers and 12 months for business customers.
8.2. Obvious defects must be reported in writing within 7 days of receipt of the goods.
8.3. The Seller shall only be liable for intent and gross negligence. Liability for indirect damages or loss of profit is excluded.
9. Payment Reminders, Default and Debt Collection
9.1. Payments are due within two weeks of receipt of the invoice. In the event of late payment, the Customer shall be obliged to pay statutory default interest.
9.2. A flat fee of €5.00 shall be charged for the first reminder, €25.00 for the second reminder, and €50.00 for the third reminder. Further claims for damages remain unaffected.
9.3. The Seller reserves the right to initiate further legal action to recover outstanding claims in the event of default.
10. Final Provisions
10.1. The laws of the Republic of Austria shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). For consumers residing outside Austria, mandatory consumer protection provisions of their country of residence shall apply insofar as they provide greater protection than these Terms and Conditions.
10.2. The place of jurisdiction for all disputes arising from this contract shall be the Seller's registered office, provided the Customer is not a consumer.
10.3. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.
Contact
MMC Consulting GmbH
Dr. Rudolf-Noll-Gasse 3/1/29
2230 Gänserndorf
Austria
Email: hello@sqr.coffee
Web: www.sqr.coffee
Last updated: June 2025