Shipping Partners
Terms of service
General Terms and Conditions (GTC)
These General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contracts between MMC Consulting GmbH (hereinafter referred to as the “Seller”) and its customers (hereinafter referred to as the “Customer”) concerning purchases made through the online shop at www.sqr.coffee.
The Seller primarily sells coffee, coffee products, accessories and products for coffee preparation.
1. Scope of Application
1.1. These GTC apply to all orders and contracts concluded through the online shop at www.sqr.coffee.
1.2. Customers may be consumers or businesses. Consumers are natural persons who enter into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activities. Businesses are natural or legal persons for whom the transaction forms part of the operation of their business.
1.3. Any terms and conditions of the Customer that deviate from or conflict with these GTC shall only apply if the Seller has expressly agreed to their validity in writing.
1.4. The version of these GTC applicable at the time the contract is concluded shall apply to the respective contract. Amendments to these GTC shall only apply to future contracts.
1.5. The Seller does not guarantee continuous availability or error-free operation of the online shop. Maintenance work, technical disruptions or other circumstances may result in temporary restrictions.
2. Conclusion of Contract
2.1. The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to the Customer to submit an offer to conclude a purchase contract.
2.2. By clicking the order button, the Customer submits a binding offer to purchase the goods contained in the shopping cart.
2.3. The contract is concluded as soon as the Seller accepts the order by sending an order confirmation by email or dispatches the ordered goods to the Customer.
2.4. The Seller reserves the right to reject orders, in particular in cases of obvious price or product errors, lack of availability or a justified suspicion of misuse.
3. Prices and Payment Terms
3.1. All prices stated in the online shop are in euros and include the statutory VAT applicable at the time. Shipping costs are charged separately unless expressly stated otherwise and are displayed before the order is completed.
3.2. The Customer may use the payment methods offered in the online shop. The Seller reserves the right to exclude individual payment methods for certain orders.
3.3. The purchase price is due in accordance with the payment method selected by the Customer and the payment terms stated during the ordering process.
3.4. In the event of late payment, the Customer shall be liable for statutory default interest as well as the legally permissible costs of appropriate legal enforcement.
4. Delivery and Shipping
4.1. Delivery shall be made to the delivery address specified by the Customer during the ordering process.
4.2. The Customer is responsible for providing a complete and accurate delivery address.
4.3. The Seller is entitled to make partial deliveries if this is reasonable for the Customer. No additional shipping costs shall be charged to the Customer as a result unless expressly agreed otherwise.
4.4. If delivery cannot be completed due to an incorrect or incomplete address provided by the Customer or if additional shipping costs arise due to circumstances for which the Customer is responsible, these costs may be charged to the Customer to the extent permitted by law.
4.5. The available shipping methods, delivery times and shipping costs are stated in the online shop or during the ordering process.
5. Right of Withdrawal and Returns
5.1. Consumers have the statutory right of withdrawal in accordance with the applicable statutory provisions. Details are set out in our Withdrawal Policy.
5.2. To exercise the right of withdrawal, the Customer may use our online form “Withdraw from Contract”, send an email or submit a written declaration.
5.3. Use of the online form is voluntary. The Customer’s statutory rights remain unaffected by whether or not the form is used.
5.4. The exercise of the right of withdrawal and the consequences of withdrawal are governed exclusively by the applicable statutory provisions and the Seller’s current Withdrawal Policy.
6. Retention of Title
6.1. The delivered goods remain the property of the Seller until the purchase price has been paid in full.
6.2. In relation to businesses, the retention of title also applies to all outstanding claims arising from the ongoing business relationship, to the extent permitted by law.
6.3. Resale, pledging or otherwise encumbering goods subject to retention of title is only permitted for businesses within the scope of the applicable statutory provisions and with the Seller’s consent.
7. Warranty
7.1. The statutory warranty provisions shall apply.
7.2. All mandatory statutory warranty rights of consumers remain fully unaffected.
7.3. The Customer is requested to inspect the delivered goods as soon as reasonably possible after receipt for completeness, obvious damage and apparent defects and to notify the Seller of such defects without undue delay after their discovery. Any late notification shall not affect the statutory warranty rights of consumers insofar as otherwise provided by law.
7.4. In relation to businesses, the statutory obligation to inspect and give notice of defects pursuant to Section 377 of the Austrian Commercial Code (UGB) shall apply. Businesses must therefore inspect the goods immediately after delivery and notify the Seller of any apparent defects without undue delay. Defects not notified in due time shall be deemed approved to the extent provided by law.
7.5. For perishable or particularly sensitive goods, especially coffee, timely inspection and notification of transport damage or other apparent defects is expressly recommended.
8. Liability
8.1. The Seller shall be liable in accordance with the statutory provisions for damage caused intentionally or through gross negligence.
8.2. Liability for slight negligence is excluded to the extent permitted by law. This does not apply to personal injury or claims for which a limitation of liability is prohibited by law.
8.3. All mandatory statutory liability provisions applicable to consumers remain fully unaffected.
8.4. Liability under the Austrian Product Liability Act (Produkthaftungsgesetz) and other mandatory statutory liability provisions remains unaffected.
9. Late Payment and Debt Collection
9.1. Statutory default interest shall apply in the event of late payment.
9.2. In the event of late payment, the Seller is entitled to charge the legally permissible costs of reminders, debt collection and other necessary costs of appropriate legal enforcement.
9.3. In relation to businesses, the statutory claims for reimbursement of the costs of pursuing and collecting outstanding claims shall also apply.
9.4. The Seller reserves the right to take further legal action to enforce outstanding claims in the event of late payment.
10. Special Provisions for Businesses
10.1. The statutory provisions applicable to transactions with businesses shall apply in addition.
10.2. Businesses are required to inspect the goods immediately upon receipt and to notify the Seller of any apparent defects without undue delay, at the latest within the statutory period.
10.3. Businesses do not have a statutory right of withdrawal unless such a right has been expressly agreed.
10.4. Individually agreed prices, delivery conditions, minimum purchase quantities or other terms for business transactions may deviate from these GTC. Such individual agreements shall take precedence over the provisions of these GTC.
11. Data Protection
Information on the processing of personal data can be found in our Privacy Policy.
12. Final Provisions
12.1. The law of the Republic of Austria shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
12.2. In relation to consumers, the choice of law shall only apply to the extent that it does not restrict the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.
12.3. In relation to businesses, the place of jurisdiction for all disputes arising from or in connection with the contractual relationship shall be the registered office of the Seller, unless another mandatory place of jurisdiction applies.
12.4. Should any provision of these GTC be or become wholly or partially invalid or unenforceable, this shall not affect the validity of the remaining provisions. The statutory provision shall replace the invalid or unenforceable provision.
Contact
MMC Consulting GmbH
Dr.-Rudolf-Noll-Gasse 3/1/29
2230 Gänserndorf
Austria
Phone: +43 677 630 810 05
Email: hello@sqr.coffee
Website: www.sqr.coffee
Last updated: September 2026
